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Case Study

Case Study: Professional Services Firm Scales with Cloud

Industry: Professional Services | Location: Vernon, CT | Size: 75 employees

The Challenge

A growing consulting firm was outpacing their IT infrastructure. Adding new employees required weeks of provisioning, their on-premises email server was unreliable, and they had no disaster recovery plan. Growth was being limited by technology.

The Solution

BrightWorks IT executed a full cloud migration: Exchange to Microsoft 365, file servers to SharePoint and OneDrive, and line-of-business applications to Azure. We implemented automated employee onboarding/offboarding workflows, established cloud-based backup and disaster recovery, and provided vCIO services for ongoing technology strategy.

The Results

New employee provisioning reduced from 2 weeks to 2 hours. 99.99% email uptime (up from 96%). 30% reduction in total IT spend. Scalable infrastructure supporting 40% growth over 2 years without hardware purchases.

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