Our Services
IT Services Built for Growing Businesses
From daily support to long-term strategy, BrightWorks IT provides comprehensive technology management for businesses with 20–500 employees. Every service includes security and compliance by design.
Managed IT Services
Proactive 24/7 monitoring, help desk support, patch management, and strategic IT planning — all under one predictable monthly fee.
Learn More About Managed IT ServicesCo-Managed IT
Extend your internal IT team with specialized expertise, after-hours coverage, and senior-level strategic guidance.
Learn More About Co-Managed ITCybersecurity
Multi-layered protection including 24/7 threat monitoring, vulnerability assessments, email security, EDR, and security awareness training.
Learn More About CybersecurityCloud Solutions
Cloud migration, Microsoft 365 management, hybrid cloud architecture, and cloud backup — designed to improve flexibility and reduce costs.
Learn More About Cloud SolutionsBackup & Disaster Recovery
Automated backups with tested recovery procedures, documented RTO/RPO targets, and complete business continuity planning.
Learn More About Backup & Disaster RecoveryNetwork Infrastructure
Network design, implementation, and management including switches, firewalls, Wi-Fi, SD-WAN, and structured cabling.
Learn More About Network InfrastructureVoIP & Unified Communications
Modern business phone systems with Microsoft Teams integration, video conferencing, and mobile-ready communication.
Learn More About VoIP & Unified CommunicationsIT Consulting & vCIO
Executive-level technology leadership aligned with your business strategy. Quarterly reviews, budgeting, and roadmap planning.
Learn More About IT Consulting & vCIOCompliance
Assessment, remediation, and ongoing management for HIPAA, PCI-DSS, CMMC, SOC 2, and other regulatory frameworks.
Learn More About ComplianceHelp Desk & End-User Support
Fast, friendly support from technicians who know your environment. Under 15-minute average response times, 24/7/365.
Learn More About Help Desk & End-User SupportWhat Makes BrightWorks IT Different
6 Local Offices
Teams in Richmond VA, Hudson Valley NY, Oneonta NY, Southern California, Southeast Michigan, and Vernon CT — serving your community with people who know your business.
Security Built In
Security isn't an add-on — it's embedded in every service we deliver. From endpoint protection to compliance readiness, your data is protected by design.
Business-First Approach
We don't just fix computers — we align technology with your business goals through quarterly reviews, strategic planning, and proactive management.
Ready to Make IT Your Competitive Advantage?
Schedule a free, no-obligation IT assessment with our team. We'll show you exactly where your technology stands — and where it should be.