Industry: Manufacturing | Location: West Michigan | Size: 200 employees
The Challenge
A precision manufacturing company operating 3 production facilities was hit by a ransomware attack that took down their ERP system for 72 hours. Their OT network was directly connected to corporate IT with no segmentation, and they had no backup disaster recovery plan.
The Solution
BrightWorks IT implemented complete network redesign with IT/OT segmentation, deployed Datto BCDR appliances at each facility with 15-minute backup intervals, established 24/7 SOC monitoring with SentinelOne EDR on all endpoints, migrated ERP to hybrid cloud with automated failover, and created and tested a comprehensive disaster recovery plan.
The Results
Zero downtime incidents in 18 months post-implementation. 15-minute recovery point for all critical systems. 4-hour recovery time for complete site failure. $200K+ in prevented losses from avoided downtime.