Richmond, Virginia
Managed IT Services in Richmond, Virginia
Two decades of IT expertise built in the Capital Region. Formerly Data Network Services, now delivering enterprise-grade managed IT, cybersecurity, and cloud solutions as BrightWorks IT.
Richmond's Longest-Running Managed IT Partner
Formerly Data Network Services (DNS), now part of the BrightWorks IT family. For over twenty years, our Richmond team has served as the technology backbone for healthcare practices, state and local government agencies, and professional services firms across the Capital Region. When DNS joined BrightWorks IT, we kept every local engineer and help desk specialist — and added the resources of a multi-state IT organization behind them.
Richmond's economy runs on a blend of government, healthcare, and financial services — each with distinct compliance requirements and uptime expectations. Our team understands HIPAA audit preparation for medical groups along the Midlothian Turnpike corridor, the security frameworks required by state contractors on Broad Street, and the day-to-day technology needs of accounting and legal firms in the West End. That understanding didn't come from a playbook. It came from two decades of on-the-ground work.
Today, Richmond-area clients get the same dedicated local team they've always had — with faster escalation paths, deeper cybersecurity capabilities, and access to vCIO-level strategic planning that was previously only available to much larger organizations. We answer the phone. We show up on-site when the situation calls for it. That hasn't changed.
Our Richmond IT Services
Full-stack managed IT tailored to Richmond's regulatory and business environment.
Managed IT Services
Proactive monitoring, 24/7 help desk, and a local team that knows your Richmond environment by name.
Learn More About Managed IT ServicesCybersecurity Services
Endpoint detection, email filtering, dark web monitoring, and incident response for Richmond businesses.
Learn More About Cybersecurity ServicesCloud & Microsoft 365
Azure, M365 migrations, hybrid cloud, and cost optimization for Richmond businesses.
Learn More About Cloud & Microsoft 365Backup & Disaster Recovery
Cloud backup, tested DR plans, and ransomware recovery for Richmond businesses.
Learn More About Backup & Disaster RecoveryHIPAA Compliance
HIPAA risk assessments, encrypted communications, and compliance monitoring for Richmond healthcare.
Learn More About HIPAA ComplianceIT Consulting & vCIO
Strategic IT planning, technology roadmaps, and vCIO services for Richmond businesses.
Learn More About IT Consulting & vCIOIT Support
24/7 help desk with under 15-minute response and same-day on-site service across Richmond.
Learn More About IT SupportMicrosoft 365
M365 migration, management, security, and licensing optimization for Richmond businesses.
Learn More About Microsoft 365Industries We Serve in Richmond
Healthcare
Multi-location medical practices, behavioral health providers, and specialty clinics across the Richmond metro. We manage EHR system integrations, HIPAA-compliant infrastructure, and secure patient data workflows. Our team has supported practices through three major EHR platform transitions without a single day of patient-facing downtime.
Government & Contractors
State agencies, municipal departments, and government contractors operating in the Capital Region. We understand the compliance landscape — CMMC, NIST 800-171, and Virginia's own data protection requirements. Several of our longest-tenured clients are firms that work directly with state government.
Professional Services
Law firms, CPAs, financial advisors, and consulting firms throughout Henrico, Chesterfield, and downtown Richmond. These firms depend on document management systems, secure client portals, and reliable remote access — all areas where our team has deep, proven experience.
"We've worked with the Richmond team since they were DNS — over 14 years now. When they joined BrightWorks IT, the transition was invisible to our staff. Same people, same responsiveness, but now with stronger security tools and a more structured approach to planning our technology budget."
Dr. Rebecca Owens
Managing Partner, Capital Region Family Medicine
Our Richmond Service Area
We provide on-site and remote IT support throughout the greater Richmond metropolitan area and surrounding counties.
Visit Our Richmond Office
Conveniently located on historic Monument Avenue.
BrightWorks IT — Richmond
5101 Monument Ave, Suite 102
Richmond, VA 23226
Frequently Asked Questions — Richmond IT Services
Frequently Asked Questions
Ready to Make IT Your Competitive Advantage?
Schedule a free, no-obligation IT assessment with our team. We'll show you exactly where your technology stands — and where it should be.
Meet Your Local Team
Real people. Real expertise. Your dedicated IT professionals.
Brian Shackelford
Chief Technology Officer
Erica Fulcher
Operations Manager
Chris Moore
IT Technician
James Ferguson
IT Technician