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Richmond, Virginia

Managed IT Services in Richmond, Virginia

Two decades of IT expertise built in the Capital Region. Formerly Data Network Services, now delivering enterprise-grade managed IT, cybersecurity, and cloud solutions as BrightWorks IT.

Richmond's Longest-Running Managed IT Partner

Formerly Data Network Services (DNS), now part of the BrightWorks IT family. For over twenty years, our Richmond team has served as the technology backbone for healthcare practices, state and local government agencies, and professional services firms across the Capital Region. When DNS joined BrightWorks IT, we kept every local engineer and help desk specialist — and added the resources of a multi-state IT organization behind them.

Richmond's economy runs on a blend of government, healthcare, and financial services — each with distinct compliance requirements and uptime expectations. Our team understands HIPAA audit preparation for medical groups along the Midlothian Turnpike corridor, the security frameworks required by state contractors on Broad Street, and the day-to-day technology needs of accounting and legal firms in the West End. That understanding didn't come from a playbook. It came from two decades of on-the-ground work.

Today, Richmond-area clients get the same dedicated local team they've always had — with faster escalation paths, deeper cybersecurity capabilities, and access to vCIO-level strategic planning that was previously only available to much larger organizations. We answer the phone. We show up on-site when the situation calls for it. That hasn't changed.

Our Richmond IT Services

Full-stack managed IT tailored to Richmond's regulatory and business environment.

Managed IT Services

Proactive monitoring, 24/7 help desk, and a local team that knows your Richmond environment by name.

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Cybersecurity Services

Endpoint detection, email filtering, dark web monitoring, and incident response for Richmond businesses.

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Cloud & Microsoft 365

Azure, M365 migrations, hybrid cloud, and cost optimization for Richmond businesses.

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Backup & Disaster Recovery

Cloud backup, tested DR plans, and ransomware recovery for Richmond businesses.

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HIPAA Compliance

HIPAA risk assessments, encrypted communications, and compliance monitoring for Richmond healthcare.

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IT Consulting & vCIO

Strategic IT planning, technology roadmaps, and vCIO services for Richmond businesses.

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IT Support

24/7 help desk with under 15-minute response and same-day on-site service across Richmond.

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Microsoft 365

M365 migration, management, security, and licensing optimization for Richmond businesses.

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Industries We Serve in Richmond

Healthcare

Multi-location medical practices, behavioral health providers, and specialty clinics across the Richmond metro. We manage EHR system integrations, HIPAA-compliant infrastructure, and secure patient data workflows. Our team has supported practices through three major EHR platform transitions without a single day of patient-facing downtime.

Government & Contractors

State agencies, municipal departments, and government contractors operating in the Capital Region. We understand the compliance landscape — CMMC, NIST 800-171, and Virginia's own data protection requirements. Several of our longest-tenured clients are firms that work directly with state government.

Professional Services

Law firms, CPAs, financial advisors, and consulting firms throughout Henrico, Chesterfield, and downtown Richmond. These firms depend on document management systems, secure client portals, and reliable remote access — all areas where our team has deep, proven experience.

"We've worked with the Richmond team since they were DNS — over 14 years now. When they joined BrightWorks IT, the transition was invisible to our staff. Same people, same responsiveness, but now with stronger security tools and a more structured approach to planning our technology budget."

Dr. Rebecca Owens

Managing Partner, Capital Region Family Medicine

Our Richmond Service Area

We provide on-site and remote IT support throughout the greater Richmond metropolitan area and surrounding counties.

City of Richmond
Henrico County
Chesterfield County
Hanover County
Midlothian
Glen Allen
Short Pump
Mechanicsville
Colonial Heights
Petersburg
Ashland
Goochland County
Powhatan County
New Kent County
Prince George County
Hopewell

Visit Our Richmond Office

Conveniently located on historic Monument Avenue.

BrightWorks IT — Richmond

5101 Monument Ave, Suite 102

Richmond, VA 23226

Frequently Asked Questions — Richmond IT Services

Frequently Asked Questions

Ready to Make IT Your Competitive Advantage?

Schedule a free, no-obligation IT assessment with our team. We'll show you exactly where your technology stands — and where it should be.

Meet Your Local Team

Real people. Real expertise. Your dedicated IT professionals.

Brian Shackelford - Chief Technology Officer

Brian Shackelford

Chief Technology Officer

Erica Fulcher - Operations Manager

Erica Fulcher

Operations Manager

Chris Moore - IT Technician

Chris Moore

IT Technician

James Ferguson - IT Technician

James Ferguson

IT Technician