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Identity & Access Management

Identity & Access Management

Enterprise-grade identity & access management solutions for mid-size businesses. BrightWorks IT delivers the expertise your internal team needs — without the overhead of building it all in-house.

99.9%
Uptime Guarantee
< 15 min
Response Time
500+
Businesses Served
24/7
Support Available

The Challenge Mid-Size Businesses Face

Growing businesses face a difficult balancing act. Your internal IT team is stretched thin, managing day-to-day operations while trying to keep pace with evolving threats and technology demands. Compromised credentials are involved in over 80% of data breaches. Without robust identity and access management, a single stolen password can give attackers the keys to your entire kingdom.

  • Talent shortages make it nearly impossible to hire specialized identity & access management professionals at a reasonable cost.
  • Budget constraints prevent you from building a fully staffed, 24/7 identity & access management operation internally.
  • Knowledge gaps leave your organization exposed to risks that a larger enterprise would easily manage.
  • Alert fatigue causes critical issues to slip through the cracks when your team is overwhelmed.

You don’t need to replace your IT team — you need to augment it with specialized expertise that scales with your business.

How BrightWorks IT Identity & Access Management Works

Our identity & access management service integrates seamlessly with your existing IT operations. We become an extension of your team, handling the specialized functions that require deep expertise and round-the-clock attention.

From day one, we conduct a thorough assessment of your current cybersecurity posture, identify gaps, and build a customized plan that aligns with your business objectives and compliance requirements.

Our Approach

  1. Assessment & Discovery: We evaluate your current capabilities, tools, and processes to identify opportunities for improvement.
  2. Strategic Planning: Together with your team, we develop a roadmap that addresses immediate needs and long-term goals.
  3. Implementation: Our engineers deploy and configure solutions with minimal disruption to your operations.
  4. Ongoing Management: We provide continuous monitoring, maintenance, and optimization of all systems under our purview.
  5. Reporting & Review: Monthly reports and quarterly business reviews keep you informed and aligned with evolving needs.

What’s Included

  • Multi-Factor Authentication: Enterprise-wide MFA deployment across all critical applications, VPNs, and cloud services.
  • Single Sign-On (SSO): Streamlined access management with SSO that improves security while reducing password fatigue.
  • Privileged Access Management: Secure management of admin accounts with just-in-time access, session recording, and credential vaulting.
  • Lifecycle Management: Automated provisioning and deprovisioning of user accounts to eliminate orphaned access and reduce risk.
  • Dedicated Account Manager: A single point of contact who understands your business and ensures service delivery meets your expectations.
  • Monthly Reporting: Comprehensive reports covering key metrics, incidents, and recommendations for continuous improvement.
  • Quarterly Business Reviews: Strategic sessions to review performance, discuss emerging threats, and plan for the future.

Why BrightWorks IT for Identity & Access Management

BrightWorks IT isn’t just another managed service provider. We specialize in co-managed and cybersecurity solutions built specifically for mid-size businesses in New York and the Tri-State area.

  • Deep Expertise: Our team holds certifications from Microsoft, Cisco, CompTIA, (ISC)², and more — ensuring you get enterprise-caliber talent.
  • Flexible Engagement: Scale services up or down based on your needs. No long-term contracts required for most services.
  • Proven Track Record: Over 500 businesses trust BrightWorks IT to protect and manage their technology infrastructure.
  • Local Presence: Based in New York, we understand the unique regulatory and business challenges of the region.

“BrightWorks IT transformed our identity & access management capabilities practically overnight. Their team integrated with ours seamlessly, and we saw measurable improvements within the first 30 days. It’s like having an elite identity & access management team on call 24/7 — without the cost of hiring one.”

— IT Director, Mid-Size Financial Services Firm, NYC

Frequently Asked Questions

Do you support Azure AD / Entra ID?

Yes, Microsoft Entra ID (formerly Azure AD) is one of our core platforms. We handle configuration, conditional access policies, identity protection, and ongoing management.

How do you handle MFA for legacy applications?

We use reverse proxies, RADIUS integration, and Azure AD Application Proxy to add MFA to legacy applications that don’t natively support modern authentication.

What about contractors and third-party access?

We implement B2B collaboration, guest access policies, and time-limited access for contractors and vendors — ensuring they only access what they need, for as long as they need it.

Can you help us go passwordless?

Yes. We can implement passwordless authentication using FIDO2 security keys, Windows Hello for Business, and the Microsoft Authenticator app — eliminating passwords entirely for supported applications.

Ready to Strengthen Your Identity & Access Management?

Schedule a free consultation with our identity & access management experts. We’ll assess your current capabilities and show you exactly how BrightWorks IT can fill the gaps.

Get Your Free Assessment →