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About BrightWorks IT

Built by Bringing Together the Best Local IT Companies

BrightWorks IT was created by uniting respected local IT firms across the East Coast and beyond — combining decades of community expertise with the resources of a national platform.

Our Story

BrightWorks IT didn't start in a boardroom. It started in server closets, at help desk phones, and in the offices of local businesses that needed someone they could trust with their technology.

For years, companies like Data Network Services in Richmond, Integrated Enterprise Solutions in the Hudson Valley, Information Systems Division in Central New York, IS Concepts in Southern California, Key Technology Solutions in Southeast Michigan, and RAD Computing in Connecticut built deep relationships with the businesses in their communities. They knew their clients by name. They understood the local industries. And they delivered the kind of responsive, personalized IT support that only comes from being part of the community you serve.

BrightWorks IT was built by bringing together these exceptional local IT companies, creating a platform where shared resources, expertise, and best practices make every client's experience better. Each team brought something unique to the table — deep healthcare IT experience in Richmond, manufacturing expertise in Michigan, cybersecurity strength in the Hudson Valley — and together, they formed something greater than the sum of their parts.

What Hasn't Changed

When you call BrightWorks IT, you still reach the same local team that's been supporting businesses in your area for years. Your technicians still know your environment. Your account manager still picks up the phone. The relationships that made each local company special — those are the foundation we're built on.

What's Better

Now, every local team has access to a deeper bench of specialists. Need a cybersecurity engineer? A cloud architect? A compliance specialist? Instead of outsourcing to a stranger, we tap into our own network of experts across six offices. That means faster response times, more specialized knowledge, and better outcomes for your business.

We've also invested in the tools, processes, and infrastructure that let us deliver enterprise-grade IT services at a price point that makes sense for businesses with 20 to 500 employees. From our 24/7 Security Operations Center to our standardized onboarding process, everything we do is designed to make your technology work harder for your business.

Our Mission

We exist to turn technology from a headache into a competitive advantage for growing businesses. Every decision we make — from the tools we deploy to the people we hire — is guided by a simple question: does this make our clients' businesses stronger?

What We Stand For

People First

Technology serves people, not the other way around. We build relationships, not just networks.

Security Always

Security isn't an add-on. It's built into everything we do, from endpoint protection to employee training.

Proactive By Nature

We find and fix problems before they impact your business. Prevention is always cheaper than cure.

Business Outcomes

We measure success by your success. If your technology isn't driving your business forward, we're not doing our job.

Our Journey

~2004

Data Network Services founded in Richmond, VA — the first team that would become part of BrightWorks IT.

~2008

Integrated Enterprise Solutions and Information Systems Division established in New York, serving the Hudson Valley and Central NY.

~2010

Key Technology Solutions launches in Southeast Michigan, specializing in manufacturing IT. RAD Computing begins serving the Hartford, CT area.

~2014

IS Concepts brings IT services to Southern California businesses.

2022-2024

These respected local MSPs unite under the BrightWorks IT banner, creating a platform with 6 offices, 80+ years of combined experience, and a shared mission.

2025-2026

BrightWorks IT invests in a unified SOC, standardized processes, and expanded capabilities — delivering national-caliber IT services with the personal touch of a local provider.

Want to Learn More About BrightWorks IT?

We'd love to tell you our story in person. Schedule a call with our team and see how we can help your business.