Our Team
Meet Our Leadership Team
BrightWorks IT is led by seasoned technology and business professionals who share a passion for helping growing businesses succeed through smarter IT.
Executive Leadership
Our executive team brings decades of combined experience in technology, business strategy, and service delivery to guide BrightWorks IT's mission.
John Smith
Chief Executive Officer
With over 25 years of experience in technology services and business leadership, John founded BrightWorks IT with a vision of uniting the best local IT companies into a national platform. He has led multiple successful technology ventures and is passionate about helping SMBs leverage technology as a competitive advantage. John holds an MBA from the University of Virginia and serves on several technology industry advisory boards.
LinkedInSarah Chen
Chief Technology Officer
Sarah brings two decades of enterprise IT architecture and cybersecurity expertise to BrightWorks IT. Before joining, she held senior technology roles at Fortune 500 companies, where she led cloud transformation and security initiatives. Sarah holds multiple certifications including CISSP, CCSP, and Microsoft Azure Solutions Architect, and is a frequent speaker at industry conferences.
LinkedInMichael Torres
VP of Operations
Michael oversees service delivery and operations across all BrightWorks IT offices, ensuring consistent quality and responsiveness for every client. He has spent 15 years optimizing IT service operations, implementing ITIL frameworks, and building high-performing support teams. His focus on process excellence has driven BrightWorks IT's industry-leading client satisfaction scores.
LinkedInJennifer Walsh
VP of Sales
Jennifer leads business development and client relationships at BrightWorks IT, drawing on 18 years of experience in B2B technology sales. She is dedicated to understanding each prospect's unique challenges and matching them with the right IT solutions. Jennifer's consultative approach has helped hundreds of businesses transform their technology from a cost center into a growth engine.
LinkedInLocal Market Leaders
Each BrightWorks IT office is led by a seasoned professional with deep roots in their local business community — the same people who built the trusted IT companies that became BrightWorks IT.
David Reynolds
Market Leader, Richmond VA
David has been serving the Richmond business community for over 15 years through Data Network Services. He specializes in healthcare IT compliance, financial services technology, and helping Virginia businesses navigate complex regulatory requirements. David's deep roots in the Richmond community make him a trusted advisor to dozens of local organizations.
LinkedInLisa Hoffman
Market Leader, Hudson Valley NY
Lisa leads the Hudson Valley office, formerly Integrated Enterprise Solutions, where she has built a reputation for delivering enterprise-grade cybersecurity to mid-market businesses. Her team's expertise in threat detection, compliance, and incident response has protected Hudson Valley organizations for over a decade.
LinkedInRobert Kline
Market Leader, Oneonta NY
Robert founded Information Systems Division and has spent 20 years serving Central New York businesses with reliable, responsive IT support. He understands the unique challenges of businesses in smaller markets and has built a team known for personal service, fast response times, and deep technical knowledge across a wide range of industries.
LinkedInAngela Martinez
Market Leader, Southern California
Angela leads IS Concepts, bringing 12 years of technology leadership experience to Southern California businesses. Her expertise spans cloud infrastructure, unified communications, and IT strategy for fast-growing companies. Angela is known for her hands-on approach and commitment to making technology simple and accessible for her clients.
LinkedInBrian Kowalski
Market Leader, Southeast Michigan
Brian heads Key Technology Solutions, where he has built deep expertise serving Southeast Michigan's manufacturing sector. His team understands the intersection of IT and operational technology, helping manufacturers modernize their infrastructure while maintaining uptime and security. Brian is active in the local business community and several manufacturing industry groups.
LinkedInPatricia Dunn
Market Leader, Vernon CT
Patricia leads RAD Computing, serving businesses across the Hartford, Connecticut region. With 18 years in IT services, she has built a loyal client base through exceptional responsiveness and a proactive approach to technology management. Patricia specializes in helping professional services firms and nonprofits get the most from their technology investments.
LinkedInReady to Work With a Team That Cares?
Our leadership team is personally invested in every client relationship. Schedule a call and see the BrightWorks IT difference.