Managed Business IT Services

Increase Revenue. Meet Business Goals. Reduce IT Costs

Our teams of experts will help you transform your business with superior solutions for managing your IT.

Managed IT Services Company

Take your business to the next level

Is your IT infrastructure delivering the desired productivity for your business? Are your systems prepared to deal with a cyberattack or a security breach? Is your tech support responsive and effective, or do they take days to fix a problem?

At Brightworks IT, our multi-regional managed IT services are designed to give your business the edge it needs in a highly competitive market. We go beyond troubleshooting — we prevent the issues from happening in the first place. Our proactive approach to IT management means you can rest easy knowing your systems are in capable hands.

Why Choose BrightWorks IT

Learn More About BrightWorks IT

Trusted Expertise

Trusted expertise to ensure your technology infrastructure runs smoothly and efficiently, backed by a team of experienced professionals.

Superior Client Experience

We prioritize a client experience, providing responsive and personalized IT support to meet your unique needs.

Secure and Compliant by Design

Our solutions are designed with security and compliance in mind, ensuring your data and systems are protected at all times.

We are now buzzing along at a respectable speed

“You are in good hands with Data Network Services. I know I am always too quick to call with all of my issues; but I just wanted to say thanks again for promptly handling our issue this morning with all the thin clients down in the clinic area. Knowing you are watching over everything gives me great comfort. Something I thought was a small issue could have been a big problem when all the doctors started seeing patients today. As usual you noticed what was wrong and fixed it before any staff or physicians even knew there was an issue. You are all just TOO GREAT for words. The Allstate commercial has it all wrong – You are in good hands with Data Network Services.”

Gayle Edwards

Office Manager – Richmond Ob-Gyn

“From our JumpStart Pre-K programs to swimming and gymnastics to Silver Sneakers and everything in between, The Oneonta Family YMCA is here to create healthier, safer and stronger communities. Our Y is in the people business yet interwoven into everything we do is technology. Having Information Systems Division as our trusted technology partner is a tremendous blessing. First and foremost, they set us up with everything we need to run a smooth and reliable operation. In fact, they told us that we didn’t need certain things that would have made them more money. As we all know, technology does have its issues and we’ve had our share like everyone else. ISD has responded every single time in stellar fashion so we could continue our work of helping people. The service-oriented culture at Information Systems Division is palpable and is surely welcomed here at our Y.”

Bob Escher

Team Leader – Friends of the Y

“Brooks’ Machine Products Ltd. has been in business for 75 years through 3 generations. We were computerized very early in the 1980s and rely heavily on computers to do a lot of our work from accounting to CNC machines. Information Systems Division has become our source for all things computers as well as our website creation and maintenance. Information Systems Division has yet to fail to provide me the best services to keep my manufacturing business up-to-date and running securely and smoothly with all our online and computer needs.”

Bradford W. Brooks

President – Brooks’ Machine Products LTD.

“Thanks to Joe Dent of Information Systems Division for the professional and courteous service getting the Super Heroes in Ripped Jeans computer back up and running! Information Systems Division Tech got us in the same day and had us back up and running better than before.”

Kristen Kulow

Super Hero’s In Ripped Jeans Animal Rescue

“Integrated Enterprise Solutions is a rarity, a company distinguished by the highest level of professionalism, integrity, and attention to the needs of its clients. Working with them has been a genuine pleasure. The example of excellence and creativity set by its owners is translated throughout the staff, who are consistently responsive and helpful, no matter how long it takes to solve a difficult computer problem.”

Sharon Jensen

Director – Alliance for Inclusion in the Arts

“Thinking local first is something the Chamber always strives to do and we couldn’t have asked for a better local company to be handling our day to day computer concerns and supporting our website than Integrated Enterprise Solutions. They are responsive to our needs and are always willing to answer our questions without using technical jargon that we can’t understand. Their commitment to the community as a whole also makes them a stand out business to us and will only further their success. When you shop, when you dine or when it’s technical support time…Think Local First and contact Integrated Enterprise Solutions.”

Charles S. North

Former President & CEO – Dutchess County Regional Chamber of Commerce

24/7 Managed Services

Foundations for a High-Growth Business

Make your IT concerns a thing of the past with our services so you can focus on running your business.

Network Support

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We deliver end-to-end network support, from designing a network layout ideal for your workspace to deploying the latest networking equipment for optimal performance. Our security strategy encompasses multi-layered defenses with 24/7 monitoring against evolving cyber threats.

Data Recovery

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Specializing in retrieving lost, deleted, or corrupted data, our team is equipped to handle a variety of storage devices, including hard drives, SSDs, RAID arrays, flash drives, servers, and mobile devices. Not just files, but databases, applications, and system settings are included for a full recovery scope.

Backup Solutions

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Protecting your data is important, but so is optimizing your backup process. We offer both on-premises and cloud backups, creating a dual layer of protection for your critical and non-critical data. For businesses dealing with large volumes of data, we provide high-capacity storage options.

Email Encryption

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Let us encrypt your emails so they are readable only by the intended recipients. This level of security is particularly important for emails containing sensitive data such as financial details or confidential client information. Seamless integration with all email platforms makes this task user-friendly, while real-time monitoring adds an extra layer of security against unauthorized access.

Email Recovery

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Did you accidentally delete or lose your important emails? Our team can identify the cause of the loss — whether it is due to server issues, user error, or system glitches — to prevent the risk of future data loss. While restoring the emails along with their attachments and folder structure, we ensure minimal disruption to your business operations.

Computer Repair

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Our expert technicians handle both hardware and software issues across multiple devices, from system crashes and slow performance to defects like faulty hard drives. Services like virus removal, resolving software conflicts, and reinstalling operating systems are included, and you can also choose between on-site repairs and remote assistance.

Managed Services

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Your BrightWorks IT team can manage your servers, networks, and user devices, all optimized for peak performance. Services, such as regular software updates, security patching, and performance tuning are all designed to anticipate potential issues early, so you can focus on your core operations while keeping your IT infrastructure in expert hands.

Business Continuity

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This includes developing a comprehensive plan that outlines necessary actions during unexpected events like cyberattacks or natural disasters. We focus on preserving your critical business functions in areas like data backup, system recovery, and sustaining communication channels.

Security

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To properly implement solutions like advanced firewalls, anti-virus software, and sophisticated intrusion detection systems, we start with a complete audit of your current security setup. If we find any potential vulnerabilities, we will implement strategies to mitigate these risks.

Anti-virus/Malware Protection

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In addition to deploying state-of-the-art software to scan, detect, and remove viruses and malware, continuous monitoring is key to spot these threats right away. You will receive alerts and reports on threats, allowing for fast action.

Cloud Services

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We offer scalable, flexible solutions for data storage, application hosting, and computing needs. You benefit from the ability to access your data and applications from anywhere, at any time. This includes protected data storage, cloud-based backup solutions, and customized cloud computing resources.

HIPAA Analysis

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Healthcare entities handling sensitive patient data must comply with HIPAA regulations. To that end, we offer a thorough examination of your practices and systems. We assess areas such as data storage, access controls, and communication methods, and recommend improvements to secure patient information.

Virtualization

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If you want to reduce costs by running multiple virtual systems on a single physical server, we can help with that, too. We can set up and manage your virtual servers, workstations, and networks. This will also improve your disaster recovery capabilities, as virtual environments can be backed up and restored more quickly than traditional systems.

Strategic Planning & Consulting

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We work closely with clients to understand their needs and the challenges they are facing. This includes analyzing your current IT infrastructure, identifying areas for improvement, and designing a wide-ranging IT strategy. We also offer guidance on emerging technologies and how they can benefit your business.

IT Service & Infrastructure Management

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To ensure your IT systems are always running smoothly, we monitor and maintain servers, networks, and other critical infrastructure components. With our proactive approach, we anticipate and resolve issues before they can impact your business. Our team also advises on scalable solutions to support your business’ growth.

Data Centers

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We can design, build, and manage data center solutions tailored to your specific needs. The high levels of data security, efficient cooling systems, and reliable power supplies all result in maximum uptime for your operations. Our data centers are equipped with advanced networking technology to facilitate quick, 100% encrypted data access and transfers.

Hardware & Software Sales

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We offer a wide range of high-quality hardware from servers and storage solutions to desktops and laptops — all sourced from leading manufacturers. In terms of software, we provide solutions that cater to different industry needs, including productivity suites, security software, and specialized applications.

vCTO

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If you need expert IT guidance but don’t require a full-time executive, this is the most cost-effective way to access that skillset. Our virtual Chief Technology Officer (vCTO) and virtual Chief Information Officer (vCIO) services can help with strategic planning, advising on technology investments, and guiding the IT strategy to align with your enterprise goals.

vCIO

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Because technology is a key player in business success today, the role of a Chief Information Officer (CIO) has become non-negotiable. However, in a competitive business environment, it may not be cost-efficient to have a full-time, in-house CIO. This is where we come in. A vCIO from Brightworks IT can act as your strategic partner […]

Industries We Support

Our Clients

Gain the Competitive Advantage with Brightworks IT

The Brightworks IT teams comprise top professionals from diverse IT domains — cybersecurity, system administration, project management, and technical support. Each team member is a specialist in their respective field, which means your IT infrastructure will not only be functional and secure but also optimized for peak performance. Call us at (844) 333-2948 or send us a message today to schedule an appointment.

Our Locations

Detailed Info About Locations

Let’s Chat

If you have any questions, feedback, or inquiries, please don’t hesitate to reach out to us.